Privacy Policy
Nieu Sol Education
Effective Date: 2 July 2026
Last Updated: 2 July 2026
- Introduction
Nieu Sol Education (“Nieu Sol”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is collected, processed, stored and used responsibly.
We recognise the importance of safeguarding your personal information and comply with the provisions of the Protection of Personal Information Act, 4 of 2013 (POPIA), the Electronic Communications and Transactions Act (ECTA) and all other applicable South African legislation.
This Privacy Policy explains:
- what information we collect;
- why we collect it;
- how we use it;
- who we share it with;
- how long we keep it;
- your rights regarding your personal information.
By using www.nieusol.co.za, creating an account, placing an order or interacting with us, you agree to this Privacy Policy.
- Who We Are
Business Name: Nieu Sol Education
Owner: Wilhelmus Petrus Trytsman
Business Address: 685 Florauna Street, Florauna, Pretoria North, South Africa
Email: hello@nieusol.co.za
Telephone: 066 228 9602
Website: www.nieusol.co.za
- Scope of this Policy
This Privacy Policy applies to:
- visitors to our website;
- registered customers;
- guest purchasers;
- newsletter subscribers;
- curriculum partners;
- contractors;
- prospective partners;
- suppliers;
- individuals who communicate with us through our website, email, WhatsApp or social media platforms.
- Information We Collect
Depending on how you interact with Nieu Sol Education, we may collect the following information.
Personal Information
This may include:
- Full name
- Email address
- Mobile number
- Billing address
- Delivery address (where applicable)
- School name
- Province
- Teaching grade(s)
- Preferred language
- Marketing preferences
Account Information
Where you create an account, we may collect:
- Username
- Password (encrypted)
- Purchase history
- Download history
- Wishlist information
- Product reviews
- Account preferences
Transaction Information
When purchasing products, we may collect:
- Products purchased
- Purchase dates
- Transaction reference numbers
- Payment status
- Invoice history
We do not store your credit card or banking information.
Payments are securely processed through PayFast or any future authorised payment provider.
Website Information
When visiting our website, we may automatically collect:
- IP address
- Browser type
- Device type
- Operating system
- Referring website
- Pages visited
- Time spent on pages
- Search terms
- Downloads
- General website usage information
This information helps us improve our website and customer experience.
- Why We Collect Your Information
We collect personal information only where reasonably necessary to:
- process purchases;
- create customer accounts;
- deliver digital resources;
- provide customer support;
- issue invoices;
- communicate regarding purchases;
- improve our products;
- improve website functionality;
- develop new educational resources;
- conduct internal reporting;
- comply with legal obligations;
- prevent fraud;
- protect our intellectual property.
- Marketing Communications
With your consent, we may contact you regarding:
- new products;
- curriculum updates;
- educational resources;
- promotions;
- special offers;
- workshops;
- webinars;
- teacher opportunities;
- curriculum partner opportunities;
- competitions;
- surveys.
Marketing communications may be sent via:
- SMS (where applicable)
- Social media advertising
- Push notifications (future functionality)
You may unsubscribe from marketing communications at any time by:
- clicking the unsubscribe link;
- replying STOP to WhatsApp messages where applicable;
- contacting us directly.
Please note that transactional communications relating to your purchases may still be sent.
- Legal Basis for Processing
Nieu Sol Education processes personal information based on one or more of the following lawful grounds:
- Your consent.
- Performance of a contract.
- Compliance with legal obligations.
- Protection of legitimate business interests.
- Protection against fraud and copyright infringement.
We will never collect more information than is reasonably necessary for these purposes.
- Sharing Your Information
We value your privacy and do not sell your personal information to third parties.
We may share limited information with trusted service providers where necessary to operate our business, including:
- Payment processors (e.g. PayFast)
- Website hosting providers
- Email marketing providers
- Cloud storage providers
- Website developers
- Accounting service providers
- Legal advisors
- Government authorities where legally required
Each service provider is expected to protect your information appropriately.
- International Data Processing
Some of our technology providers may process or store information on servers located outside South Africa.
Where this occurs, Nieu Sol Education will take reasonable steps to ensure that appropriate safeguards are in place and that such processing complies with POPIA.
- Data Security
Nieu Sol Education takes reasonable technical and organisational measures to protect personal information against:
- unauthorised access;
- accidental loss;
- theft;
- alteration;
- destruction;
- unlawful disclosure.
Security measures may include:
- SSL encryption;
- secure hosting;
- password-protected systems;
- encrypted passwords;
- limited administrative access;
- software updates;
- malware protection;
- secure payment gateways.
While we strive to protect your information, no internet-based system can be guaranteed to be completely secure.
- How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary to:
- provide our services;
- comply with legal obligations;
- maintain financial records;
- resolve disputes;
- protect intellectual property;
- enforce our legal rights.
When information is no longer required, it will be securely deleted or anonymised where appropriate.
- Your Rights
Subject to applicable law, you have the right to:
- request access to your personal information;
- request correction of inaccurate information;
- request deletion of information where legally permissible;
- object to certain processing activities;
- withdraw consent for marketing communications;
- lodge a complaint with the Information Regulator.
Requests should be submitted to:
hello@nieusol.co.za
We may require reasonable proof of identity before processing your request.
- Children’s Privacy
Nieu Sol Education primarily provides educational resources for teachers, schools and parents.
Our website is not intended to collect personal information directly from children.
Where children’s information is included within educational activities, it remains the responsibility of the teacher, parent or school to ensure compliance with applicable privacy legislation.
- Third-Party Websites
Our website may contain links to external websites.
Nieu Sol Education is not responsible for the privacy practices or content of third-party websites.
Users are encouraged to review the privacy policies of those websites separately.
- Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- legislative changes;
- technology updates;
- business developments;
- improvements to our services.
The updated version will always be published on our website together with the effective date.
Continued use of the website after publication constitutes acceptance of the revised Privacy Policy.
- Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Nieu Sol Education
Wilhelmus Petrus Trytsman
📧 hello@nieusol.co.za
📞 066 228 9602
- Complaints
If you believe that Nieu Sol Education has not processed your personal information in accordance with applicable law, we encourage you to contact us first so that we may attempt to resolve your concern.
You also have the right to lodge a complaint with the Information Regulator (South Africa) in accordance with POPIA.